At GpsGuidePro, we want you to be fully satisfied with your purchase. If you are not, we offer a 7-day refund policy for eligible products and services, in line with FTC consumer guidelines, GDPR, and CCPA standards.
1. Service Refunds
- Refunds are available if a GPS map update or software service was not successfully delivered.
- Refund requests must be submitted within 7 days of purchase.
- Once a map update or software installation is completed successfully, it is non-refundable.
2. Product Refunds
- GPS devices and accessories may be returned within 7 days of delivery.
- Items must be unused, undamaged, and in original packaging.
- Customers are responsible for return shipping unless the item is defective or incorrect.
- Shipping and handling fees are non-refundable.
3. Non-Refundable Items
Digital downloads or activation keys once used.
- Lifetime updates after they have been activated.
- Services already completed or delivered successfully.
4. Refund Process
- Contact 📧 contact@gpsguidepro.com within 7 days of purchase with your order details.
- Approved refunds are issued back to the original payment method within 5–10 business days.
- Customers in California and the EU retain statutory refund and cancellation rights under CCPA and GDPR.